Technology at DHS & W.O. Robey HS

Digital Experience Specialists are here to support students; the Instructional Facilitator, Technology supports Titan staff. 

Getting Help

Tech requests are initially submitted at Dominion High School, but may go through the Technology Support Centers scattered across the county. You can contact the Support Center in several ways:

• Submit an incident through the Support Center website

• Email your question to Email Support Center 

• Call the LCPS Technology Support Center directly: (571)252-2112 (Monday-Friday 7:30 AM-5:00 PM, excluding holidays)

• Visit the Digital Experience Specialists in the Library's DDI Depot at DHS (Monday-Friday 8:30 AM - 4:30 PM, during school hours)

Equipment & Account Access

• Student Device Policy

• Technology - Frequently Asked Questions

• Lost a charger? Order a new Chromebook charger here

Checking Online Status

• Google Status Dashboard

• Schoology Status Monitor

• Access LCPS Go resources when the LCPS Go Dashboard is down

For more information about LCPS student technology, visit the LCPS district Student Technology website.

Student Device Expectations

• PreK – 11th Graders: Except for graduating seniors, all students with an assigned computer (PreK-11th grade) planning to return to LCPS next year will maintain possession of their assigned computer over the summer break.  These computers may be used for summer learning programs or securely stored in preparation for the next school year. If a student breaks or damages their assigned device over the summer, they are encouraged to reach out to the school main office and schedule a visit with the school’s assigned DES. 

• 12th Graders: Seniors will use their device through the end of senior year. Prior to leaving, the device must be returned to LCPS. 

• Students withdrawing from LCPS: Prior to leaving, the device must be returned to LCPS. 

About Your Device

Click here to learn how to get started with your LCPS Individual Learning Device.

Caring for Your Chromebook Over the Summer

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Account Access

Graduates

For any student who graduates from LCPS (not enrolled for the next school year or not attending summer school), the student’s account will have the following access:

• Turn in Chromebook or Lenovo ThinkPad device and charger by June 3

  • Save LCPS content using Chromebook by June 3

• Student will have full access to content and applications through June 30th

• Student will have limited access to only download content from July 1 through July 31st

• Student will have no access beginning August 1 and accounts will be placed in archive status through September 30th

• Student accounts will be deleted on October 1st (All content will be deleted when this occurs)

Withdraws

For any student who withdraws from LCPS to transfer to another education organization (not enrolled for the next school year or not attending summer school), the student account will have the following access:

• Turn in Chromebook and charger

• Within 24 hours of the students status change in Phoenix, the student’s account will be set to limited access to download content only and students will no longer be able to login to their LCPS issued Chromebook

  • Students will have access to download content for 30 days

  • Please remember that the student withdrawal form requires collection of the student Chromebook as well

• After 30 days, students will have no access to their LCPS accounts and their account will be placed in archive status
  After 60 days in archive status, student account will be deleted (All content will be deleted when this occurs)

Attendance Withdraws

For any student who is withdrawn based on 15 days of consecutive absences (vacation, illness and not placed on homebound instruction, long term suspension, or other):

• Students will have full access to their LCPS account, Chromebook, and cloud services for 30 days from the status change in Phoenix

• After 30 days, students will have limited access to download content only

• If the student does not re-enroll in LCPS by September 30th of the following year, the account will be deleted

Staff

For any staff member who leaves LCPS, their account will Close Completely at the end of the contract. For licensed staff, that will be June 12th. Download all materials Before midnight on the last contract day.

If you are leaving LCPS or retiring you might be thinking “In two years I want to read that project description for the English 10 essay on essential questions." Follow these steps:

• If you have shared a document with someone, it will be deleted if it is in your “My Drive” even if they are an editor.  Please transfer ownership of the document to another person or move it to a Shared team drive (better option).

• You can save all your files on your Google applications drive using “Google Takeout”.  This will convert your docs, sheets, and slides to their Microsoft equivalent and will allow you to either save them to a personal Google account or put them on a thumb drive.  Please see below for more information.

• For Office 365 files, Naviance, WeVideo or Adobe Express, please see below as well.

Saving Your Stuff

Google Takeout 411

Please note that this tool is available for students and licensed teachers to use only.  

• Access Google Takeout through LCPS Go.

• View written instructions here. This video explains how to use Google Takeout. 

• Video

Microsoft Office 365

• Access Office365/OneDrive through LCPS Go.

• Any files saved to your OneDrive account can be downloaded as a zip file using these instructions.

• You can then unzip the files and upload to a personal account.

WeVideo

Please note: If you toggled on the Google Drive option during Export and had the project save to the WeVideo folder in Google Drive, you only need to use Google Takeout.

• Log on to WeVideo using your LCPS Google account

• On your dashboard, click Exports on the left sidebar

• Right-click on the thumbnail of each video

• Select Download - repeat for each file

• Save all the video files to your own flash drive or personal drive

Adobe Express

Moving Your Adobe Assets

LCPS does not subscribe to all Adobe products. Scroll through the linked site to find what applies to you.

• Log on to Adobe Express

• Click the “Your Projects” section

• Hover on each project and click on the three dots that appear to the top right of the thumbnail

• Click Download

• Save all the files to your own flash drive or personal drive

Canva

Begin by logging on to Canva using your LCPS Google account.

If you want to download your personal Canva data, uploads, and designs in bulk, follow these directions.

If you want to download individual Canva projects, you have two options.

1. Open the Projects menu from the Canva home page.

   • Hover over a thumbnail of the project you wish to download

   • Click the three dots

   • Select Download

   • Choose how you want to download the project and how many of the slides/pages to download

   • Click Download

2. Open the Projects menu from the home page

   • Click on a project to open the project editor

   • Follow these directions

SchooLinks

• Log on to SchooLinks

• Fill in the Senior Survey with your personal email. Now you'll be able to access your SchooLinks as an alumni after graduation!