Return to Headlines

Tech Help, New & Leaving Students

Technical Support

Technology Support Center: 571-252-2112     M-F   7:30 am - 5:00 pm (excluding holiday's)
 
Email your question to supportcenter@lcps.org (from your LCPS provided email)
 
Visit Mrs. Scipioni or Mr. Workman in rm302 (door to the left of the library) OR email PFH-DES@lcps.org (LCPS staff/students only)
 
Submit an Incident - staff and students - several people are monitoring ticket queues
 
Lost/damaged chargers (Student or Teacher) can be purchased:
 
 
 
Chromebook troubleshooting:
 

Clear your browsing history

Open Chrome. 

In the top right, click on the 3 vertical dots  

Click on More Tools 

Time Range: select All Time 

Check all 3 categories  

Click Clear data 

 

Update Chrome version. The latest version is 90.0.4430.85   (4/27/2021)

Open Chrome 

In the top right, click on the 3 vertical dots 

Click on Settings 

Lower left side of page click About Chrome 

Click Chrome OS Settings 

Click Check for Updates 

Once it finishes looking for updates, click Restart

 

 

I am new to the district. How will my student be issued a device?

Contact Mrs. Scipioni or Mr. Workman to schedule an appointment to be assigned the appropriate device. 

 
 

 

Students who are leaving LCPS (whether graduating or transferring to a different district) must return their Chromebooks & chargers. Drop it off to room 302 (to the left of the library)