Technical Support

    Visit Ms. Hummer or Mr. Giraldo in room 213 (office inside the library) OR email PVH-DES@lcps.org (LCPS staff/students only)  
    Technology Support Center: 571-252-2112     M-F   7:30 am - 5:00 pm (excluding holiday's)
    Email your question to supportcenter@lcps.org (from your LCPS provided email)
    Submit an Incident - staff and students - several people are monitoring ticket queues
    Chromebook troubleshooting:

    Clear your browsing history

    Open Chrome. 

    In the top right, click on the 3 vertical dots  

    Click on More Tools 

    Time Range: select All Time 

    Check all 3 categories  

    Click Clear data 


    Update Chrome version

    Open Chrome 

    In the top right, click on the 3 vertical dots 

    Click on Settings 

    Lower left side of page click About Chrome 

    Click Chrome OS Settings 

    Click Check for Updates 

    Once it finishes looking for updates, click Restart