• Sick Computer

     

    Technical Support

    Our hope is to make the Distance Learning transition as seamless as possible.  Should you or your family find that you are having difficulty or need something, always know NLE is here to help.  Please see the technical support contacts as issues arise.  

    Technical Support:

    DDI plans to continue to provide technical support throughout the closure.  Staff and students can receive technical support through one of the following methods: 

    • Email your question to supportcenter@lcps.org 
    • For password reset and recovery please call the Technology Support Center at (571) 252-2112  

    The Technology Support Center will be staffed from 8 AM to 5 PM, Monday - Friday.  DDI has planned ways to enable drop off and pick up for hardware repairs, or to obtain a student/staff device. Families may visit the DDI Repair site to schedule an appointment at an on-site location.