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Technology Support Information: Chromebook and Laptop Assistance
Tech Office Information:
Please stop by the Tech Office during the following times:
8:30 AM - 11:30 AM- open for students
2:00 PM - 3:00 PM - open for students
Seneca Specific FAQ
Can I place stickers on my Chromebook?
- Students may apply school-appropriate stickers to Chromebooks as long as the inventory label, student name label, and serial number remain fully visible. It might be better to buy a cheap case for the Chromebook to put stickers on.
- If the stickers cause damage to the Chromebook, then it might be a cost for the family.
- Stickers should not be placed on the mouse/trackpad, the screen, or the keyboard.
- Please note that some repairs may result in the loss of stickers.
What are some ways to keep my Chromebook safe from breakage?
- Be aware of where your device is at all times - if it's in your backpack, handle the backpack with care.
- Ensure that the Chromebook is used on flat, level surfaces. Do not balance it on other objects.
- ALWAYS keep your Chromebook off the floor.
- ALWAYS keep your Chromebook closed when carrying it- DO NOT carry your Chromebook while it is open.
Can I use a mouse instead of the Touchpad?
- Your Chromebook will work with both a cordless or corded mouse. You may purchase these on your own.
May I buy a case for my Chromebook?
- Students are welcome to purchase protective covers for their Chromebooks. We do not have a recommended case or cover, and suggest that families choose one that suits the needs of their students.
- If you're looking to buy a case and are unsure what size/type of Chromebook your student has, please e-mail Jason.Withers@lcps.org. He can identify your student's Chromebook type and will link you to cases that will fit.
What happens if I leave Seneca?
- You will need to turn in your Chromebook AND charging cord, just as you would return any textbooks you have been issued. Lost cords will need to be replaced at a cost of $20.00.
Last Modified on August 19, 2023