Troubleshooting Technology at Home

Technical Support

Staff and students can receive technical support through one of the following methods:

• Call RLC from 7:30-3:30 to speak with John King, our Digital Experience Specialist (DES) 703-957-4490
• Submit an incident through the Support Center website (http://supportcenter.lcps.org)
• Email your question to DDI-TechnologySupportCenter@lcps.org 
  

Replacement for Lost/Stolen Chargers, Chromebooks, or Staff Laptops

For computers: Contact the LCPS Technology Support Center 571-252-2112, Mon.-Fri. 7:30 AM-5:00 PM.  Please note that if the computer was stolen, a police report will be required for insurance purposes.

For chargers: You may purchase a replacement charger from https://bit.ly/LCPSTechPurchase.  Alternatively, you may use the open market to find a replacement so long as the model of the charger is an official Lenovo replacement and not a 3rd party brand.  If you do not return your charger at the time of turn-in, you may be invoiced by the school division.