- Please review the Getting Started with Your Chromebook Guide with your child. This slide deck contains information about logging in, usernames & passwords, student email, responsible use and safety, etc.
- K-2 Students may login with their Quick Card OR they can select "sign in with a different account" and use their StudentID@lcps.org and birthday password (mmdd). Need to reprint your Quick Card? Contact your teacher and watch this video
If students require How to/Instructional technology related questions: DDI recommends they start with their teacher for help.
If students require account access or hardware problems with their LCPS-provided devices:
- Parents can call the Technology Support Center at 571-252-2112. The TSC is staffed Monday thru Friday between the hours of 7:30AM-5:00PM (excluding holidays).
- Parents can Email the Technology Support Center at DDI-TechnologySupportCenter@lcps.org. The TSC is staffed Monday thru Friday between the hours of 7:30AM-5:00PM (excluding holidays)
Replacement Items for Chromebooks
Students in need of replacement items for their Chromebooks (i.e., chargers) may do so through the DDI Technology Store by visiting https://bit.ly/MySchoolBucks. Please see this flyer for technology purchasing instructions.
NOTE: This is only for lost chargers. Broken chargers will still be replaced through the normal process via the Technical Support Center, as directed above.