The Division of Digital Experience is designed to provide immediate, on-site, technical support to resolve or anticipate digital challenges; serve as a communication conduit to advocate and collaborate between the central office and school sites; and facilitate the effortless purchase of technology items for schools, departments, and the LCPS community. Our division provides enterprise-level technology support professionals, who facilitate the resolution of even the most complex digital challenge, which allows district staff the ability to focus on delivering the finest technology-enabled educational experience possible. This Division consists of two distinct teams aligned to support the goal of providing an exceptional digital experience for all stakeholders by reducing the amount of technology failures and minimizing the instructional downtime due to technology failure.Digital Experience includes the organizational units below:
- Technology Acquisitions: Responsible for processing, tracking, and reporting on technology purchases within DDI. Assists schools and departments with technology related purchases and is accountable for technology acquisition and asset recovery.
- Digital Experience: Responsible for providing the hardware and software support required to maintain a robust digital learning environment and is accountable for maintaining an accurate inventory of technology for each district location. This team provides technology repairs, troubleshooting, and consultative services to schools and departments through a decentralized support staff.