• CHROMEBOOK TROUBLESHOOTING AND "HOW-TO'S"

    FOR CHROMEBOOK HARDWARE ISSUES PLEASE REACH OUT TO YOUR CHILD'S CLASSROOM TEACHER

     

     

    Getting Started with your Chromebook - Click HERE

     


    Chromebook Troubleshooting and "How-To's"


    How to Check Camera and Microphone Settings on a Chromebook

    • Have student log into their Chromebook.
    • Click on Chrome's three ellipses in the top right corner.
    • Select Settings.
    • Select Privacy and Security from the menu on the left side of the screen.
    • Select Site Settings from the Privacy and Security box that appears in the top middle of the screen.
    • Click on Camera or Microphone to verify that nothing is blocked – make sure google meet is listed under allow

     How to clear your cache and browsing history

    • Log on to your device
    • Click on the 3 dots in the upper right corner
    • More Tools
    • Clear browsing data
    • Click on Advanced
    • Check 'browsing history', 'download history', 'cookies and other site data', 'cached images and files', and 'passwords and other sign-in data'
    • Time range – All time
    • Click Clear data 

     


     How to force a shutdown

    • press/holding the power button for ~10 secs

     Update Chrome version

    • Open Chrome
    • In the top right, click on the 3 vertical dots 
    • Click on Settings 
    • Lower left side of page click About Chrome 
    • Click Chrome OS Settings 
    • Click Check for Updates 
    • Once it finishes looking for updates, click Restart 
Last Modified on August 10, 2022