Getting help with your LCPS issued computer
There are a number of LCPS resources available if you need assistance with your assigned computer. In order to help you as fast as possible, please reference the chart below to determine where/how to receive support you’re your device.
"How to" and informational technology questions?
Reach out to your teachers and/or the IFT (Matthew.Korona@lcps.org)
Experiencing a technical “glitch” or having problems with your device working as expected?
Contact the Department of Digital Innovation at 571-252-2112, Monday – Friday between the hours of 8AM – 5PM.
Did you physically break or damage your assigned computer?
Did you lose your assigned computer?
Are you a new student or staff member?
Are you leaving the district/moving and need to turn in your assigned computer?
Schedule an appointment at the Staff Training Center’s On-site repair center (43711 Partlow Road Ashburn, VA 20147)
Appointment link: https://bit.ly/DDI-REPAIR
Please note that social distancing practices will be observed for on-site appointments. Please be certain to read the confirmation email about expectations when arriving on-site.
Need to purchase a replacement charger or other accessories that were given to you with your new computer?
Check out our LCPS Community Technology Purchase Flyer on the most efficient and inexpensive way to purchase replacement accessories to purchase replacement parts.