LCPS is committed to a system to better manage and to gather, track and maintain the most accurate student data effectively.  This process will allow LCPS to achieve:

• Accuracy of vital student information, including emergency contacts
• Gathering any changes to students’ health and medical details
• Decrease the amount of time school staff spends on organizing and collecting the paper forms and increase the time to directly support families.

Online Verification is available to existing families via the Parent Portal. Use the Parent portal login page and use your ParentVUE userid and password to login.

Upon logging in, select Online Verification from the Online Process drop down menu. This process will allow you to review and update your contact information, emergency contact details and your student information via multiple screens.  Make sure that you complete the verification for all your students.

Online Verification is currently not supported on mobile devices.  If needed, you can work with the school to complete the Online Verification Process on the computer.

You have the ability to reset your own password using these directions.

On the ParentVUE Account Access screen:

• Click More Information.
• Select Forgot Password. 
• Enter your email address associated with the account.
• An email message will be sent to that e-mail address with a link to reset the password.

Clicking on the link in the email takes you to the Change Password screen where you must enter your First Name, Last Name and the new password.  You must enter your First Name and Last Name EXACTLY as it appears in your ParentVUE account to reset your password.

If you are unable to access the email account, please contact the ParentVUE support contact at your child’s school.

Yes.  After you have logged in to ParentVUE and selected the Online Verification option, you will see all of your students who will be attending Loudoun County Public Schools on the student grid for the current school year.

If you do not see all of your students in the student grid, please reach out to your student's school.

No.  Only one parent/guardian per family will need to complete the Online Verification process for all students.

You must have an active ParentVUE account to complete the Online Verification process.  If you have questions about your account, please contact the ParentVUE support contact at your student's school.

Yes, you can. The Online Verification process allows you to save data as you review/update information. Upon logging back into ParentVUE,  select  “Resume Registration”. Selecting on Resume Registration will allow you to continue from where you left off in the Verification process.

You will be able to update the following information for all students:

• Oral and Written Communication Language for each parent/ guardian with the same address
• Parent/Guardian contact information
• Emergency Contacts
• Student's Nickname
• Health Conditions and Medications
• Permissions for LCPS including photo/video participation, weather-related notifications, Family Life Education, directory information for military recruiters and other outside entities. 
• After school dismissal information for elementary students
• Emergency dismissal information

You will not be able to edit the student's home address and some student demographic details indicated by a greyed out field. To update uneditable information, please reach out to your student's school for assistance. 

The following information about the student(s) will not be editable via Online Verification.

• Student Name
• Student Birth Date
• Student Birth Certification details
• Gender
• Home and Mailing Address
• Parent/Guardian names

There might be some information that the parent/guardian is not able to edit during the Online Verification process. Please make a note of the incorrect information. The information that you are not able to edit will require documentation to be presented to the school and the school registrar/front office staff can make the necessary edits after verification of the documents. 

If there are further questions, please send an email to LCPS-DDI-ParentVUESupport with your name, student's name and school,  and the questions you have about ParentVUE and Online Verification.

All students coming to Loudoun County Public Schools in the SY21-22 should be listed in the top part of the Student Grid screen.  If all of your students are not listed there, make sure that the students are not listed in the bottom grid with an "Application Started by.." message.

• If another parent started the verification, students will be listed in the bottom part of the student grid.
• If the students are not listed in any of the student grids, please contact your school. 

A confirmation email will be sent to you when you complete the Online Verification for your student(s). 

This message indicates that another parent/guardian for the student(s) has already started the verification process.  Only one parent/guardian will need to complete this process for the school year. Once the parent/guardian completes the process, you will be able to log in.