Endpoint Management

  • The Endpoint Management Team (or "EPM") is responsible for software packaging and delivery to all endpoints, endpoint configuration management, virtual desktop management, software review management, and several other services. Endpoints are any Windows desktop or laptop, Chromebook, iPad, Mac, or Windows virtual desktop.
    The Endpoint Management Team is responsible for the following services:

    • Ivanti Endpoint Manager support and administration
      • Software Distribution
      • Operating System Deployment
      • Windows Driver Management
      • Windows Patch and Update management
      • LANDESK Portal
      • Inventory
      • Remote Control
    • Microsoft System Center Configuration Manager Support and Administration
    • Chromebook Software and Configuration management
    • iPad Software and Configuration management
    • Mac Software and Configuration management
    • Windows software packaging
    • Windows hardware BIOS management
    • Adobe Creative Cloud User Administration and delivery
    • WIDA DRC Client and Service Administration
    • OnBoard Software Review Process
    • Frame Desktop as a Service (DaaS) Support and Administration
Last Modified on August 1, 2019