LCPS COVID-19 Preparedness Site 

Pupil Services Mental Health, Wellness and Community Resources for Families 

Cigna's Coronavirus (COVID-19) Resource Center

Cigna's COVID-19 Toll Free Helpline for Behavioral Health Support - 1.866.912.1687

EAP serivces are available 24 hours a day, 7 days a week by calling 1-800-327-7272 or by visiting www.MyLifeExpert.com (register with Company Code: lcpschools).  The EAP can help you work through various life challenges that may be affecting you at this time. 

EAP Services 

Find more information on the LCPS EAP on the Retirement and Disability Programs website. 

No referral is required and member cost-sharing is waived for all plans and providers.  Members will not pay a co-pay, coinsurance or deductible through May 31, 2020.  Talk with your doctor if you have questions about testing and treatment.

Access medical and behavioral health care without leaving home via video or phone with Cigna Telehealth. Available to Cigna members, 24/7, for minor medical concerns and behavioral/mental health. 

Access MDLIVE at www.MDLiveforCigna.com to download the Cigna MDLIVE app or call 1-800-726-3171.  Register yourself and your family members now so you can quickly request an appointment if you need one. 

Find more information in the Cigna Virtual Care Flyer (also en Español) and find answers to Telehealth Frequently Asked Questions.   

Access 24/7 support by calling 1.866.912.1687.  Available to the general public to speak with behavioral health clinicians who can provide one-on-one support.

Did you know maintenance medications are available by mail order? Mail order allows you to get a 90-day supply of medications without leaving your home. Get started with home delivery for your maintenance medications. 

For expenses incurred after December 31, 2019, FSA and HSA funds can be used for the purchase of over-the-counter medical products without a prescription, including menstrual products and items needed for quarantine or social distancing.  Here is a list of eligible expenses.

If your daycare situation has changed and you need to decrease or stop contributions to your Dependent Care FSA, email us at lcpshealthwellness@lcps.org for paperwork.

Expands Emergency Family and Medical leave.  See the Retirement and Disability Programs Group website.

A representative from Cigna will be available the 3rd Friday of each month to assist you with your Cigna medical or FSA claim, precertificaton or other related questions. Email lcpshealthwellness@lcps.org to schedule a telephone appointment.  The next Cigna Office Hours will be held Friday, May 15.  

In-person benefit orientations have been suspended.  New full-time employees should visit the Benefits Orientation page for self-study materials. 

As of Monday, March 16, our phones and faxes are being re-routed to staff working remotely.  Please leave a message and your call will be returned promptly.  While schools are closed, we will not be conducting in-person appointments.  To schedule a phone appointment, please email us at lcpshealthwellness@lcps.org.