- Loudoun County Public Schools
- ParentVUE Online Pre-Registration FAQs
ParentVUE StudentVUE
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Click on a question to view the answer.
Getting Started
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What is Online Pre-registration?
Parents/legal guardians of new LCPS students may pre-register their children for the current or next school year (available in January/February). Students previously enrolled in an LCPS school may also be pre-registered. Once parents/legal guardians submit the pre-registration, parents must call the school to schedule a face-to-face meeting to finalize the registration. You will need to bring all the required paperwork to this meeting.
Online Pre-registration Highlights:- Parents and legal guardians complete all pre-registration information online from any internet-enabled computer.
- Parents may save their work and return to finish later. Completing the pre-registration in one sitting is not required.
- Available for current LCPS parents and parents new to the District.
- The portal is available in both English and Spanish.
- Parents/legal guardians must pre-register all their children new to LCPS at the same time.
- Pre-registration screens guide parents/legal guardians and ensure that all screens and fields are completed.
- Students will be pre-registered at their zoned school. Parents may monitor the status of the pre-registration after it is submitted.
For more information about the registration process in general, view the LCPS Registration pages.
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What information should I gather to begin Online Pre-Registration?
- Student’s Birth Certificate.
- Emergency contact phone numbers(s); someone other than parents/legal guardians.
- Doctor’s office contact information.
- Immunization record.
- Previous school address and contact information.
Detailed information on the LCPS registration process can be found on the LCPS Registration page.
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I don’t have a copy of my child’s birth certificate (or other documentation), what can I do?
Detailed information on the entire registration process, including Registration FAQs, can be found on the LCPS Registration page.
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Do I need to use Online Pre-Registration?
Parents/legal guardians are under no obligation to use the ParentVUE Online Pre-Registration portal. It is being offered as an efficiency to parents/legal guardians of future LCPS students. Registration information, including FAQs and document downloads can be found on the LCPS Registration page. You may also visit your student’s zoned school to obtain registration forms.
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Our family is new to Loudoun County. Should I register all my children at once, or start a new pre-registration process for each child?
The ParentVUE account that is created for the registering parent will be linked to all the students in the family. You must enter the information for all of your children enrolling in the district prior to clicking on the Submit button to finalize the pre-registration.
Keep in mind that the portal saves the information as you step through the process. You may log out and return to complete it at any time. -
I do not have access to a computer. Do I have to register online?
While it is not required to pre-register online, LCPS is offering this service as an efficiency to parents/legal guardians. Parents may enter as much or as little information in the initial session and return repeatedly to complete the pre-registration. Additionally, Parent Liaisons are available at the school to assist and a computer will be available at the school (library or kiosk station).
If you wish to fill out a paper registration for your student, visit the LCPS Registration page to download documents and review Frequently Asked Questions. You may also visit your student’s zoned school to obtain registration forms. -
My student previously attended LCPS. May I use the ParentVUE Online Pre-Registration portal to pre-register?
Yes, any student who previously attended an LCPS school, but is not currently enrolled, may be pre-registered using the ParentVUE Online Pre-Registration portal.
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Should I use the ParentVUE Online Pre-Registration portal to register any of my current LCPS students for the upcoming school year?
The ParentVUE Online Pre-Registration portal should only be used to pre-register a student who is not currently attending an LCPS school. Current LCPS students will be enrolled in their proper grade level and zoned school based on attendance zones for the upcoming school year.
Account Creation & Management
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How do I access the ParentVUE Online Pre-Registration portal?
In order to gain access to the ParentVUE Online Pre-Registration portal you must navigate to https://register.lcps.org on an internet enabled computer.
If you are a parent/legal guardian of a future LCPS student, you will first establish a ParentVUE account with a User Name and password. The system will then guide you through the process to enter the required data for your student(s).
If you are a parent of an existing LCPS student, but need to pre-register a student not currently attending LCPS, you may log into the portal with your existing ParentVUE User Name and password. The system with then guide you through the process to enter the required data for your student.
Review the Online Pre-registration Getting Started PDF (ENG) (SPAN) to help you get started.
Detailed steps may be found on the Online Pre-registration page. -
I am having difficulty getting started with the ParentVUE Online Pre-Registration portal.
Please use a computer with a supported browser (not a smartphone or tablet) to access the URL for the ParentVUE Online Pre-Registration portal.
Windows Supported Browsers
- Microsoft Edge
- Firefox
- Google Chrome
Macintosh OS Supported Browsers
- Firefox
- Google Chrome
- Safari
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I am receiving the message 'Email address already in use' when I try to create a new account to start an Online Pre-registration.
If you have a current LCPS student or one who attended LCPS in the past, your email address is still on file. Please contact your school to obtain an Activation Key letter. Then visit https://portal.lcps.org to activate your ParentVUE account.
- Parents of Current Students: Once you have activated your ParentVUE account, log out of the ParentVUE portal and sign in to the Online Pre-registration portal at https://register.lcps.org. Please be sure to Exclude any current students during the Online Pre-registration process.
- Parents of Returning (Inactive) Students: You will be taken directly to the Online Pre-registration portal. Please be sure to Exclude any other inactive students you will not be re-enrolling in LCPS during the Online Pre-registration process.
Find step-by-step directions and resources on the Online Registration page.
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How do I retrieve my password if I have forgotten it?
On the Online Registration Account Access screen, click Forgot Password. Then enter the email address or User Name for the ParentVUE account. A message will be sent to that e-mail address with password reset instructions.
If you are unable to access the email account, please contact the zoned school where your child will be registered. School staff will update the email address of record. When that is complete, you can click on Forgot Password to generate the password reset email message. -
Can I change my password?
You can change your password using the My Account button. Click the Change Password link in the blue section at the top of the page.
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I have pre-registered all my children and they have started attending classes. How can I get access to their grades and class schedules?
The ParentVUE portal can be accessed at https://portal.lcps.org. Log in with the same user name and password you created during the pre-registration process. Download Quick Reference Guides and watch Getting Started and Help Videos on the district ParentVUE pages.
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My child has been enrolled through the ParentVUE Online Pre-Registration portal. When I log into the ParentVUE portal to review his/her information I get the Online Pre-Registration site.
The ParentVUE portal (grades and class schedules) is only active for students enrolled in the current school year. If you enrolled your student for the next school year, when you log into your ParentVUE account (https://portal.lcps.org) you will see the ParentVUE Online Pre-Registration portal until the next school year becomes active in July.
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I just enrolled another student into LCPS for next year using the ParentVUE Online Pre-Registration portal. When I log into my ParentVUE account I see my other LCPS students, but not the one I just registered.
The ParentVUE portal (grades and class schedules) is only active for students enrolled in the current school year. If you enrolled your student for the next school year, when you log into your ParentVUE account (https://portal.lcps.org) you will see only students active in the current school year. The other student will appear when the next school year becomes active in July.
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Now that my students have started attending classes, I have access to their grades/schedules with my ParentVUE account. How can my spouse obtain his/her own ParentVUE account?
Contact the school of the youngest child to obtain an Activation Key letter. Please refer to the district ParentVUE pages for more information on activating and using the ParentVUE account.
Download Quick Reference Guides and watch Getting Started and Help Videos on the district ParentVUE pages.
Online Pre-registration Data & Security
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Is the pre-registration information kept private and secure?
The ParentVUE Online Pre-Registration portal has a number of features designed to make the system safe and secure for maintaining the registration information. First, the URL begins with https://, rather than the standard http://. This indicates that the information contained on that page is secure and encrypted. This is similar to what you would see in the URL for online banking or any e-commerce site.
The primary method for keeping the ParentVUE Online Pre-Registration portal secure, however, is to keep your password confidential, and to always log out of the system.
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Is my child’s pre-registration information available to anyone on the internet?
Although the website is accessible over the internet, access to your students’ information is secured by a user name and password. Parents can view pre-registration information for their children only. They cannot access the records of other families. The application is hosted within LCPS – no third party vendor is hosting this.
Navigation & Data Entry
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How do I navigate the ParentVUE Online Pre-Registration portal?
The pre-registration process is driven by a menu of seven content areas. The <<Previous and Save and Continue>> buttons are used to move from one content area to the next and data is automatically saved as you step through the screens. You complete the process by clicking the green Submit button. You will receive an email indicating the completion of the pre-registration for your student(s).
Specific workflows guide the registering parent/legal guardian to ensure that all required screens and fields are completed. The required fields are marked by an asterisk (*). You cannot advance through the process unless you enter data in these fields.
Please refer to the Online Pre-registration PDF (ENG) (SPAN). -
I am having difficulty entering my home address.
The ParentVUE Online Pre-Registration portal goes through an address validation procedure as the home address is entered. The green checkmark that appears indicates that the entered address is within an LCPS attendance zone. It is important to enter the appropriate information into each field so that the address may be validated.
If your home address fails to be validated, you may not use the ParentVUE Online Registration portal. Please contact your zoned school to schedule an appointment to register your child. Visit the LCPS Registration page to download registration forms or obtain them from your zoned school. -
My home address includes an apartment building letter/number. How should I enter the address?
If your family lives in an apartment/townhome building whose address contains a building letter or number designation, use the following examples to enter your address in the Search field.
28-2 Fort Evans Rd NE #202, Leesburg, VA 20176Enter 28 -2 in the Search field.
125 F Clubhouse Dr SW #1, Leesburg, VA 20175Enter 125 F in the Search field.
If you cannot enter a valid home address, please contact staff at your child's zoned school. -
I am a parent of an existing LCPS student. My child is listed in the Students to enroll section. How do I proceed?
Current and graduated LCPS students will appear in your list of students to enroll. You must not include them in the pre-registration process. Click on the Exclude button (not Delete) next to each of your children who are currently attending LCPS or have graduated to remove these students from the pre-registration process. This does not change their enrollment or delete any data held by LCPS for the student. It only removes their data from the pre-registration “packet” you submit. Add your new student to this list by clicking on the Add New Student button and continue through the process.
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Should I add myself or my spouse as an emergency contact?
It is not necessary to add yourself or spouse as an emergency contact. You should add the information for the non-registering parent in the Parent/Guardian screens, and not enter him/her as an emergency contact.
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In the Parent/Guardian Relationship screen there are multiple checkboxes. Must they all be selected for each parent/legal guardian?
You should select all the checkboxes on this screen unless you have legal documentation you can provide to the school that indicates otherwise.
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Can I print a copy of the Online Pre-registration information?
If you have not yet submitted the Online Pre-registration, click on the Review button on the final Review/Submit screen to access the Print button. You will then be able to print the submitted information.
If you have already submitted the Online Pre-registration, log back into the Online Pre-registration site. Click on the Review button. You will then be able to print the submitted information.
District Announcements
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DOWNLOAD OR UPDATE PARENTVUE APP
If you haven't yet downloaded the ParentVUE mobile app, it is available for both iOS and Android devices.