Getting Started

  • What is Online Pre-registration?

  • What information should I gather to begin Online Pre-Registration?

  • I don’t have a copy of my child’s birth certificate (or other documentation), what can I do?

  • Do I need to use Online Pre-Registration?

  • Our family is new to Loudoun County. Should I register all my children at once, or start a new pre-registration process for each child?

  • I do not have access to a computer. Do I have to register online?

  • My student previously attended LCPS. May I use the ParentVUE Online Pre-Registration portal to pre-register?

  • Should I use the ParentVUE Online Pre-Registration portal to register any of my current LCPS students for the upcoming school year?

Account Creation & Management

  • How do I access the ParentVUE Online Pre-Registration portal?

  • I am having difficulty getting started with the ParentVUE Online Pre-Registration portal.

  • I am receiving the message 'Email address already in use' when I try to create a new account to start an Online Pre-registration.

  • How do I retrieve my password if I have forgotten it?

  • Can I change my password?

  • I have pre-registered all my children and they have started attending classes. How can I get access to their grades and class schedules?

  • My child has been enrolled through the ParentVUE Online Pre-Registration portal. When I log into the ParentVUE portal to review his/her information I get the Online Pre-Registration site.

  • I just enrolled another student into LCPS for next year using the ParentVUE Online Pre-Registration portal. When I log into my ParentVUE account I see my other LCPS students, but not the one I just registered.

  • Now that my students have started attending classes, I have access to their grades/schedules with my ParentVUE account. How can my spouse obtain his/her own ParentVUE account?

Online Pre-registration Data & Security

  • Is the pre-registration information kept private and secure?

  • Is my child’s pre-registration information available to anyone on the internet?

Navigation & Data Entry

  • How do I navigate the ParentVUE Online Pre-Registration portal?

  • I am having difficulty entering my home address.

  • My home address includes an apartment building letter/number. How should I enter the address?

  • I am a parent of an existing LCPS student. My child is listed in the Students to enroll section. How do I proceed?

  • Should I add myself or my spouse as an emergency contact?

  • In the Parent/Guardian Relationship screen there are multiple checkboxes. Must they all be selected for each parent/legal guardian?

  • Can I print a copy of the Online Pre-registration information?

District Announcements

  • 07/02/2020 ParentVUE/StudentVUE Summer Status

    ParentVUE and StudentVUE displays information for a single school year.  All LCPS students are now active in the 2020/2021 school year.  Students who graduated LCPS in 2020, or are no longer enrolled with LCPS, will no longer be able to access information from StudentVUE.  Likewise, parents/guardians will also no longer have use of ParentVUE for these students.  If transcripts or immunization records are required, please contact the following:

     - Elementary school - Registrars office

     - Middle school - Registrars office

     - High school - Counseling office

    If the student graduated more than five years ago, please submit a records request online at

    Students currently enrolled in Summer School will not have Gradebook access for the summer school term.  Teachers will send messages to parents and students through ParentVUE/ StudentVUE and communicate using other options, such as Google Classroom and Edmentum.

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  • 4/1/2020 Online Pre-registration Document Upload

    Starting today, registrars will be contacting families about a process to upload electronic copies of Online Pre-registration documents. Please review the step-by-step process in Uploading Online Pre-registration Documents (English) (Spanish). 

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  • 9/23/2019: Parent Phone Updates

    Please note there is an issue in ParentVUE, where parents who try to change their phone number will receive a message indicating that the change was successfully made, however the change does not save.  We are actively working on a solution to this issue.  Please submit all parent phone number updates directly to the school.

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  • 8/12/2019: ParentVUE Web VS. App

    Download the ParentVUE Web vs. App document to view the differences in information available in the mobile app and the web version of ParentVUE (En Español).

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Last Modified on July 23, 2020