- Loudoun County Public Schools
- StudentVUE FAQs
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Click on a question to view the answer.
StudentVUE Activation & Account Management
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How do I access StudentVUE?
You will access StudentVUE with your LCPS username/password.
Secondary students must first log into an LCPS computer and change their default password. Once that is complete, you may access StudentVUE from any internet-enabled computer (or with the StudentVUE app). Elementary students grades 2-5 must first log into an LCPS computer and change their default password. Grades K-1 may log in immediately with their assigned password. The URL for StudentVUE is https://portal.lcps.org. -
How do I retrieve my password if I have forgotten it?
If you have forgotten your password, you may reach the DDI Help Desk at 571-252-2112 – Monday through Friday from 8am to 5pm.
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Can I change my password?
Yes. Students can log into an LCPS computer and press CTRL-ALT-DELETE. Click on the Change a Password… button. Follow the steps to enter a new password.
Students may also use LCPSGO to change their password using any internet-enabled device.
StudentVUE Data & Security
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What information am I able to access through StudentVUE?
You may view:
- Class and assignment grades
- Assignment details including upcoming and overdue assignments
- Course details and resource links
- Course History
- Attendance information
- Immunization records
- District/classroom messages
- Demographic information
- School events
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Is my school information available to anyone on the internet?
Although the website is accessible over the internet, access to your information is secured by your username and password. The application is hosted within LCPS – no third party vendor is hosting this.
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Is the information maintained in StudentVUE private and secure?
The StudentVUE portal has a number of features designed to make the system safe and secure for maintaining student grade information. First, the URL for the portal begins with https://, rather than the standard http://. This indicates that the information contained on that page is secure and encrypted. This is similar to what you would see in the URL for online banking or any e-commerce site. Second, the StudentVUE portal provides read-only access. Using the portal does not allow anyone to change information, only to view the information on the page. Even a request to change phone numbers or email addresses is simply a request – until it is approved by school staff, no changes are made to the database. The primary method for keeping the StudentVUE portal secure, however, is to keep the password issued to you confidential, and to always log out of the system.
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What do I do if I see inaccurate information?
If you see inaccurate demographic information, contact the ParentVUE Support contact listed on the ParentVUE Channel on your school's website. The Get Live Help page has information on navigating to the ParentVUE Channel.
If the inaccurate information relates to the current school year grading/assignment information please contact your teacher.
Using StudentVUE
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How do I navigate StudentVUE?
The StudentVUE portal is driven by the menu items on the left side of the screen.
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Can I access StudentVUE on my mobile device?
The StudentVUE app provides access to much of the same content available in the StudentVUE web version, with some exceptions. To view content not available in the mobile app, use the browser on your mobile device and go to https://portal.lcps.org.
- The StudentVUE app is available for both the iOS and Android platforms.
- Requires wireless, 3G or LTE Internet connection.
- The iOS app is compatible with iPhone, iPod touch and iPad. Requires iOS 9.0 or later.
- The Android version requires Android 4.1 or later.
- The StudentVUE mobile app uses the same user name and password as the web-based StudentVUE portal.
- The URL for the StudentVUE app is https://portal.lcps.org.
Download Getting Started with StudentVUE (PDF) for more information.
Grading for Students
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Is there a way to contact a teacher if I have a question about what I see on the screen?
Communication tools on various StudentVUE screens make it easy to facilitate collaboration by allowing students to directly contact teachers. In the StudentVUE web version, teachers associated with your classes display a blue link which can be used to create an email. In the StudentVUE app, tap the Schedule menu item, then tap the Envelope icon beside a teacher’s name to send an email.
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How frequently should I expect my grade to be updated?
Questions regarding Loudoun County Public School's assessment and grading expectations can be viewed in LCPS K‐12 Assessment and Grading Common Expectations. Additional school-specific expectations for updating gradebooks, adding new assignments, and responding to parent emails are located on the school's ParentVUE Channel.
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What grades do I see in the Grade Book screen?
The grades displayed on the grade summary screen vary depending on grade level. You can choose a particular marking period to view by clicking on the marking period links above the Grade Book summary.
Grades K-5: The Grade Book screen allows you to view your grades in the first, second, third, and fourth quarters. You must be viewing your grades in Standards View view, since elementary students are graded based on the Standards associated with the assignment, and not the assignment itself.
Grades 3-5: The Grade Book screen allows you to view your grades in the first, second, third, and fourth quarters.
Grades 6-12: The Grade Book screen allows you to view your grades in the first, second, third, and fourth quarters along with the course grade. Note: If you are taking a high school credit bearing course, you will also see the semester grades. -
Why does a message that the PDF report card is not available for a marking period display when I view my report card in StudentVUE?
The message "The PDF report card is not available for Marking Period X" displays when a PDF copy of a student’s report card has not yet been uploaded.
You may still view the grades that you received for the marking period. You can view grades for previous marking periods by selecting a different marking period in StudentVUE. -
Why do I not see grades from my prior school?
StudentVUE only displays grades for your current school of enrollment. If you have transferred from one LCPS school to another in the current school year, you will have access to grades, assignments and messages for the current school only.
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Why don’t I see my grades for class(es) at a concurrent school?
The Grade Book Summary in StudentVUE displays a section for each school where you take classes.
StudentVUE Mobile App
- Select the concurrent school name from the menu.
- Tap the course to view assignment scores and teacher comments.
StudentVUE Web Version
- Scroll to view the section for the concurrent school
- Click on the link for a concurrent course to view assignment scores and teacher comments.
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How do I view grade book information for a Modified Alternating Block Scheduled (MABS) class?
A MABS class meets every day and has different grading periods than classes that meet every other day. The following chart compares these grading periods:
Standard Classes MABS Classes Marking Period 1 T1A Marking Period 2 T1B Marking Period 3 T2A Marking Period 4 T2B
The StudentVUE/ParentVUE web app displays separate sections for these grading periods. You may need to scroll down to view the MABS grading periods.
The StudentVUE/ParentVUE mobile app displays the grading periods at the top of the screen. Scroll this list to the right (Android: choose from the menu at the top) to view and select a MABS grading period.
District Announcements
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DOWNLOAD OR UPDATE PARENTVUE APP
If you haven't yet downloaded the ParentVUE mobile app, it is available for both iOS and Android devices.