Activation & Account Management

  • How do I access the ParentVUE parent portal?

  • What should I do if I do not receive an activation key letter?

  • What should I do if I receive more than one activation key letter?

  • Will I receive one password for every child enrolled in LCPS?

  • Can two guardians receive separate login information?

  • How do I retrieve my password if I have forgotten it?

  • Can I change my password?

ParentVUE Data & Security

  • What information am I able to access through the parent portal?

  • Is my children's school information available to anyone on the internet?

  • Is the information maintained in the ParentVUE portal private and secure?

  • How does ParentVUE securely store the documents we upload? I want to be sure my child’s Personally Identifiable Information (PII) will be protected. I understand that our access to ParentVUE is via HTTPS, so the connection itself is encrypted and the documents, as we upload them, will be encrypted *while in transit* to the ParentVUE web site?

  • What do I do if I see inaccurate information?

  • Should I add myself or my spouse as an emergency contact?

  • I cannot find my student's bus information in the ParentVUE app.

  • Why are you collecting student data on Military Recruiting, Photo Release Opt, Non-school Official Student Contact Info Release, and Military Connection?

  • What is the Release of Student Contact information to Non School Officials opt-in?

  • How do I submit a request for Alternative Transportation for my student?

  • How do I view my child's course history in the ParentVUE mobile app?

Using ParentVUE & StudentVUE

  • How do I navigate the ParentVUE parent portal?

  • Can I access the ParentVUE portal on my mobile device?

  • Why can’t I change my child's information in ParentVUE?

  • What is the Weather Opt Out field on the Student Info screen?

  • How do I view the Daily Attendance code for my child?

Grading and Course History

  • Is there a way to contact a teacher if I have a question about what I see on the screen?

  • How frequently should I expect my child’s grade to be updated?

  • What grades do I see in the Grade Book screen?

  • Why do my children need to access other resources such as Loudoun VISION, Google Classroom, Remind, etc? Shouldn’t everything they need be available in StudentVUE?

  • How do I enable grade notifications?

  • I have requested to receive Grade Book notifications in ParentVUE. What information should I be able to see in these notifications?

  • I would like to print a copy of my child’s Report Card from ParentVUE.

  • Why does a message that the PDF report card is not available for a marking period display when I view my child’s report card in ParentVUE?

  • Why do I not see grades from my student’s prior school?

  • Why does my child’s numeric grade not match the marking period grade?

  • My student is in elementary school. When I look at the Grade Book screen, I do not see grades for my child. Why?

  • Secondary Grading: Why don’t I see my child’s grades for class(es) at a concurrent school?

  • How do I view grade book information for a Modified Alternating Block Scheduled (MABS) class?

District Announcements

  • 07/02/2020 ParentVUE/StudentVUE Summer Status

    ParentVUE and StudentVUE displays information for a single school year.  All LCPS students are now active in the 2020/2021 school year.  Students who graduated LCPS in 2020, or are no longer enrolled with LCPS, will no longer be able to access information from StudentVUE.  Likewise, parents/guardians will also no longer have use of ParentVUE for these students.  If transcripts or immunization records are required, please contact the following:

     - Elementary school - Registrars office

     - Middle school - Registrars office

     - High school - Counseling office

    If the student graduated more than five years ago, please submit a records request online at https://www.lcps.org/studentrecords

    Students currently enrolled in Summer School will not have Gradebook access for the summer school term.  Teachers will send messages to parents and students through ParentVUE/ StudentVUE and communicate using other options, such as Google Classroom and Edmentum.

    Comments (-1)
  • 6/13/2020: Elementary MP4 Report Cards

    Parents of elementary students may view and acknowledge the MP4 report card on Saturday, June 13, 2020. Download Acknowledging Elementary Report Cards (English) (Spanish) for directions.

    Secondary MP4 report cards and Special Ed Progress Reports will be available by 4:00 pm on Saturday, May 20. 

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  • 4/6/2020 Viewing MP3 Assignments

    The Grade Book menu in ParentVUE and StudentVUE defaults to Marking Period 4. In order to see Marking Period 3 assignments, a student or parent must change to Marking Period 3 using a menu in the web version or the mobile app. 

    ParentVUE/StudentVUE Web Version

    Marking Period menu in PVUE and SVUE

    ParentVUE/StudentVUE Mobile App

    Marking Period Menu in Mobile Apps

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  • 4/1/2020 Online Pre-registration Document Upload

    Starting today, registrars will be contacting families about a process to upload electronic copies of Online Pre-registration documents. Please review the step-by-step process in Uploading Online Pre-registration Documents (English) (Spanish). 

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  • 9/23/2019: Parent Phone Updates

    Please note there is an issue in ParentVUE, where parents who try to change their phone number will receive a message indicating that the change was successfully made, however the change does not save.  We are actively working on a solution to this issue.  Please submit all parent phone number updates directly to the school.

    Comments (-1)
Last Modified on Monday at 10:11 AM