In order to gain access to the ParentVUE parent portal, you need an account activation key provided by the school district and the web address or the ParentVUE mobile app. This information, along with more detailed login information, will be provided to you by your child’s school. Once you receive the account activation key, you can access the ParentVUE Portal and activate your account.

If you have used the Online Pre-Registration Portal to register your children, and your children have been enrolled, access the ParentVUE Portal with the exact same username and password. Short videos on activating your ParentVUE account using either the ParentVUE Mobile app or the ParentVUE web portal are available in English and Spanish on the Getting Started Videos page.

If you do not receive an activation key letter, please contact the school where your youngest child is enrolled to report this. School staff will initiate the process of reissuing an Activation Key Letter.

If you have used the Online Pre-Registration Portal to register your children, and your children have been enrolled, access the ParentVUE Portal with the exact same username and password. You do not need an Activation Key Letter.

If you receive more than one activation key letter, please contact the school where your youngest child is enrolled to report this. School staff will initiate the process of merging the parent records.

ParentVUE provides a single sign-on to view the information for all your children enrolled in a LCPS school, whether they are in elementary, middle or high school.

If your family situation includes a blended family or guardian/custodial restrictions, parents/guardians will receive an activation key that authorizes ParentVUE rights only to students for whom they have educational rights.

Yes the parent portal provides a separate login for each parent or guardian.

If you are unable to access the email account or need assistance in resetting your password after attempting the steps below or in the Reset Password (PDF) (ENG) (SPAN) document, please contact the ParentVUE support contact at your child’s school.

Using the ParentVUE Web Portal

1. Go to https://portal.lcps.org in any web browser.
2. Click I am a parent>>.
3. Click Forgot Password.
4. Enter your email address or user name associated with the account. An email message will be sent to that e-mail address with a link to reset the password. 
5. Click on the link in the email to open the Change Password screen.
6. Enter your First Name and Last Name and the new password.  You must enter your First Name and Last Name exactly as they appear in your ParentVUE account to reset your password.

Using the ParentVUE Mobile App

1. Open the ParentVUE Mobile app.
2. Tap Forgot Password.
3. Enter your email address or ParentVUE user name. Contact the school if you do not know your ParentVUE user name or email address.
4. Tap Send Email.
5. Open the email to view the verification code. Enter your ParentVUE User Name, the Verification Code, and the new password in both the New Password and Confirm New Password fields.
6. Tap Change Password. 

You can change your password using the My Account button. Click the Change Password link in the blue section at the top of the page. 

Alternative Transportation is defined as "Transportation to/from a location that is not the bus stop based on the student's home address and is within the attendance area of your student's school of assignment." Please review specific process information (date window and turnaround time) on the Transportation Our Services page.

Use the Resources & Opportunitites menu in ParentVUE to submit your request using a Permission Click Form.

ParentVUE Web Version

1. Log into ParentVUE at https://portal.lcps.org using a web browser.
2. Click the Resources & Opportunities menu.
3. Click the Request Alternative Transportation link.
4. Complete the Permission Click form for one or more students requiring Alternative Transportation.

ParentVUE Mobile App

1. Log into the ParentVUE mobile app.
2. Tap the photo of a student.
3. Scroll down and tap the Addtional Information menu.
4. Tap the Request Alternative Transportation link.
5. Complete the Permission Click form for one or more students needing Alternative Transportation.

You may view:

• Class and assignment grades
• Assignment details including upcoming and overdue assignments
• Course details and resource links
• Marking period grades and Report Card PDFs
• Course History
• Attendance information
• Standardized testing scores and PDF documents.
• Immunization records
• District/classroom messages
• Demographic information
• School events

Although the website is accessible over the internet, access to your students’ information is secured by a username and password. Parents can view information about their children only. They cannot access the records of other students. The application is hosted within LCPS – no third party vendor is hosting this.

The ParentVUE portal has a number of features designed to make the system safe and secure for maintaining student grade information. First, the URL for the parent portal begins with https://, rather than the standard http://. This indicates that the information contained on that page is secure and encrypted. This is similar to what you would see in the URL for online banking or any e-commerce site. Second, the ParentVUE portal provides read-only access. Using the parent portal would not allow anyone to change information, only to view the information on the page. Even a request to change phone numbers or email addresses is simply a request – until it is approved by school staff no changes are made in the database.

The primary method for keeping the ParentVUE portal secure, however, is to keep the password issued to you confidential, and to always logout of the system.

The LCPS Student Information System (SIS) – ParentVUE or StudentVUE is a secure, web-based system accessible by staff, students, and parents. Student’s Personally Identifiable Information (PII) is protected via encryption when transmitted and stored. 

Ensuring compliance with the laws of both the Commonwealth of Virginia and the Federal Government, the platform utilizes HTTPS (Hypertext Transfer Protocol Secure), an internet communication protocol to protect the integrity and confidentiality of information when transmitted between the user's computer/device and the ParentVUE or StudentVUE website. That information is then placed in secure segregated databases (not on the website) and is fully encrypted with AES 256-bit encryption - including all backups.

If you see inaccurate demographic information, which you are unable to update in your ParentVUE account, contact the ParentVUE Support contact listed on the ParentVUE Channel on your child’s school website. The Get Live Help page has information on navigating to the ParentVUE Channel.

If the inaccurate information relates to the current school year grading/assignment information please contact your child’s teacher.

If you submit a change in ParentVUE to add yourself or the child’s other parent/guardian as an emergency contact, it will be denied by school staff. Emergency contacts must be someone other than a parent/guardian. Schools will always attempt to contact the parents/guardians first, and will call emergency contacts only when parents/guardians are not available.

Tap Student Info, then the Additional Information link at the bottom right of the app.

At the beginning of each school year, parents are surveyed about opting-out their students out of contact by military recruiters (Military Recruiting), whether photos/videos of students may be included in any videotape, television, audio recording, or broadcast produced by LCPS for the public (Photo Release Opt), opting-out their students from receiving Family Life Education (Family Life Ed Opt-Out), and whether student directory information may be released to Non-School Officials (Non-school Official Student Contact Info Release). This information is stored in the Student Information System so that LCPS may adhere to student rights as outlined in the LCPS Student Rights and Responsibilities handbook. 

Identification of newly-enrolled uniformed services-connected students (Military Connection) is a requirement based on legislation passed by the Virginia General Assembly in 2015 (HB 2373 and SB 1354). While the legislation requires data collection for only newly-enrolled students, the Department of Education is encouraging school districts to collect this data for all students. This data, which does not identify individual students, is reported annually to the state. 

Since this data is being collected and stored in the Student Information System, ParentVUE provides a logical method to update this information. Like any other request to update student information, the data in these fields must be reviewed and approved by school staff.

The code of VA 23.1-405 was amended in the 2018 Legislative Session to prohibit the release of student address, phone or email address information to non-school officials without affirmative consent from the parent/guardian. More information on the definition of a school official may be found in the LCPS Student Rights and Responsibilities handbook. 

Tap the course history menu.

Tap any of the detail sliders to view additional information.

The ParentVUE parent portal is driven by the menu items on the left side of the screen. Options to update your information are available by clicking the My Account tab at the top of the screen.

Getting Started Guides and Help videos are available. If you are still having trouble, Get Live Help from your child’s school.

The ParentVUE mobile app provides access to the same content available in ParentVUE, with some exceptions. To view content not available in the ParentVUE app, use the browser on your mobile device and go to https://portal.lcps.org.

• The ParentVUE app is available for both the iOS and Android platforms.
• Requires wireless, 3G or LTE Internet connection.
• The ParentVUE mobile app uses the same user name and password as the web-based ParentVUE portal.
• The URL for the ParentVUE app is https://portal.lcps.org.

Download Getting Started with ParentVUE (PDF) (ENG) (SPAN) to activate your account.

When you edit your child’s information in ParentVUE and save the changes, those changes are routed to school staff for approval. Until school staff approve or deny the change request, you will be unable to submit any further changes for the student.

Students have legal first names and chosen first names.  Starting January 26, 2022, to support the implementation of Policy 8040, LCPS will begin using a student’s Chosen Name in all LCPS systems.  The legal name will be maintained in Phoenix for printing Transcripts, feeds to VA IEP, Naviance, and other needs as they arise. If you and your child wish LCPS to continue to use the legal first name, no action is required on your part.

Families who want LCPS to use their student’s legal first name do not need to take any action.

If you want LCPS to use a name other than the student’s legal first name, use ParentVUE to request the update.  Once updated, the Chosen Name will flow through to all of the applications students and teachers use, e.g. Phoenix, Schoology, Dream Box, Newsela, and many more.  The Chosen Name will also show as the student’s first name in ParentVUE, StudentVUE, on Student ID cards, and reports.

To update a Chosen Name for a student using either the web or app version of ParentVUE:

1. Log into ParentVUE and select a student.
2. Open the Student Info menu.
3. Click the Edit Information button.
4. Enter the student’s Chosen Name.
5. Save Changes.

Loudoun County Public Schools utilizes the Blackboard Mass Notifications messaging system to communicate with parents about weather-related cancellations and delays. Since Blackboard Mass Notifications is also used to notify parents of emergency situations involving their students, parents cannot completely opt out of this system.

ParentVUE allows parents to receive weather-related alerts. If parents do not want to hear weather-related alerts, they should log into their ParentVUE account and for each child enrolled in the system, click on the Student Info menu item and click on Edit Information. Scroll down to the Student Notifications and Permission section and choose NO for the Weather notification. Click on Save Changes.

Teachers record an unverified attendance code for students every day. Secondary teachers record this for every period of the day; elementary teachers record this in period 1 only. The Attendance Secretary verifies the reason for absence, tardy, or early dismissal and posts the Daily Attendance Code for the student.

ParentVUE Mobile App

1. Log into the ParentVUE mobile app.
2. Tap the photo of a student whose attendance you want to view.
3. Tap the Attendance menu. A list of all days with attendance activity displays.
4. Tap one of the dates on the list to view the Daily Attendance Code.

ParentVUE Web Version

1. Log into ParentVUE.
2. Click on Attendance.
3. Scroll to view the month of the absence, tardy or dismissal.
4. Hover over the date. The Daily Attendance Code entered by the Attendance Secretary is displayed in a black box above the date.

Daily Attendance Codes for early dismissals do not display an icon on the calendar. You may still view the Daily Attendance Code by hovering over the date on the calendar.

Monitoring student attendance starts with the teacher taking class attendance. This is a record of which students were present/absent from class at the time the teacher took attendance. Attendance staff at the schools use this information, along with absence reports from parents, to determine which students are not present in school who do not yet have a reason for the absence. Families of these students are contacted via automatic email notifications. Additionally, Attendance staff send voice messages/emails to parents/guardians to determine the whereabouts of the student for safety purposes. 

LCPS is sharing this information so you can be aware of your student’s participation in their classes. If you would like to opt-out of these automatic class-period attendance emails, please download Opt-in/out of ParentVUE Emails and Notifications (PDF) (English) (Spanish).  The instructions on page 3, "ParentVUE Email Notifications," will assist you in making choices. 

Period attendance is taken by teachers during the instructional block. If the teacher did not see the student, they were marked absent from class. This does not mean the student is marked absent from school, simply not in attendance for that class. Teachers marking students absent from class helps schools and families know who has missed educational content and activities.

The teacher may have missed seeing the student, or the student may have arrived tardy to class and the teacher did not want to interrupt instruction to change the code. We appreciate your patience while our teachers juggle the demands of distance learning. If you would like to request the period attendance code be updated, please send an email to your student’s teacher.

Teachers post that the student was not present in class at the time attendance was taken. This class-period attendance code is shown in ParentVUE as Excused. Attendance staff, using guidelines from the school Principal, review the reason for absence provided by the parent to determine whether the Daily Attendance code posted for the student should be an excused or unexcused absence. Daily Attendance is reviewed for truancy issues and is reported to the state as an aggregate value for the school and division. Class-period attendance data helps schools and families know who has missed educational content and activities.

When reviewing the Graduation Status tracker in ParentVUE and StudentVUE, please keep in mind that the Progress bar for each subject area only counts the number of credits earned and/or in progress. For subjects where students must meet specific requirements, like foreign language or social science, please review the graduation requirements with your child’s counselor or in the Program of Studies. For example, to earn an Advanced Studies diploma, a student may earn three credits in one language OR two credits in two different languages. The Graduation Status tracker will display the language requirement being met once the student has completed two credits in one language and is currently taking the first credit in the second language. LCPS is working with the vendor to include this level of detail in ParentVUE and StudentVUE.

View the Graduation Status tracker in ParentVUE and StudentVUE by selecting the Course History menu.

Communication tools on various ParentVUE screens makes it easy to facilitate home/school collaboration by allowing parents and guardians to maintain a running dialog with teachers. Teachers associated with your student display as a blue link which can be used to create an email.

Questions regarding Loudoun County Public School's assessment and grading expectations can be viewed in LCPS K‐12 Assessment and Grading Common Expectations. Additional school-specific expectations for updating gradebooks, adding new assignments, and responding to parent emails are located on the school's ParentVUE Channel.

The grades displayed on the grade summary screen vary depending on grade level. You can choose a particular marking period to view by clicking on the marking period links above the Grade Book summary.

Grades K-5 - The Grade Book screen allows you to view the student’s grades in the first, second, third, and fourth quarters. You must be viewing the student grades in Standards View, since Elementary Students are graded based on the Standards associated with the assignment, and not the assignment itself.

Grades 3-5 - The Grade Book screen allows you to view student’s grades in the first, second, third, and fourth quarters.

Grades 6-12 - The Grade Book screen allows you to view student’s grades in the first, second, third, and fourth quarters along with the course grade. Note: If your student is in a credit-bearing course, you will also see the semester grade.

Email notifications of your child’s grading information can be enabled by clicking the My Account button. Notifications are sent once a week on a day you specify. You may also select that messages are sent only when grades are below a certain percentage.

• Select the Grade Book checkbox.
• Select the day of the week from the Send Messages Every dropdown menu.
• Option: Select the Only Send Messages… checkbox and enter a threshold percentage value.
• Click on the Update Account button.

These messages are sent only for secondary students. Information included in these emails is not aligned with the standards-based grading model.

The grade book notifications provide information about current grades and assignments for secondary students. The standards-based grading methods used at elementary schools are not viewable on these reports. For real-time information about your elementary student’s progress on standards, access the Grade Book menu item in the ParentVUE web or mobile app.

Every marking period, a report card is uploaded for your children. You may view and print an unofficial copy in both the web version and the mobile app.

In the ParentVUE web version, click on the Report Card menu item and then click on the Click here to view report card for Marking Period X link beneath your child's photo.

In the ParentVUE app, tap the Report Card menu item and then tap the PDF Report Card for the appropriate Marking Period.

If you need an official copy of a report card, please contact your child's school.

For more information, download Viewing Report Cards (PDF) (English) (Spanish).

The message "The PDF report card is not available for Marking Period X" displays when a PDF copy of a student’s report card has not yet been uploaded.

You may still view the grades that your child received for the marking period. You can view grades for previous marking periods by selecting a different marking period in ParentVUE. 

The ParentVUE portal only displays grades for the student’s current school of enrollment. If your student has transferred from one LCPS school to another in the current school year, you will have access to grades, assignments and messages for the current school only.

For secondary students, the numeric grade in your child’s Grade Book is calculated based on the grading categories and weights for those categories. The alpha grade displayed for a specific marking period is a direct translation from the LCPS Grading Scale. Teachers can override an alpha marking period grade for a student if the student’s performance in the class warrants. 

For elementary students, teachers can override marks for specific topic statements. For students in grades 3-5, teachers can override the topic statement grades and the overall course grades.

Elementary students are scored and graded based on their performance on Standards for each subject. The Assignment View displays assignments by date, but does not indicate student performance on Standards. Select the Standards View option to view student’s grades based on the Standard(s) being evaluated in the assignment. 

The Grade Book Summary in ParentVUE displays a section for each school where your student takes classes.

ParentVUE Mobile App

1. Select the concurrent school name from the menu. 
2. Tap the course to view assigment scores and teacher comments.

ParentVUE Web Version

1. Scroll to view the section for the concurrent school
2. Click on the link for a concurrent course to view assigment scores and teacher comments. 

A MABS class meets every day and has different grading periods than classes that meet every other day. The following chart compares these grading periods:

Standard Classes / MABS Classes

Marking Period 1 / T1A

Marking Period 2 / T1B

Marking Period 3 / T2A

Marking Period 4 / T2B

The StudentVUE/ParentVUE web app displays separate sections for these grading periods. You may need to scroll down to view the MABS grading periods.

The StudentVUE/ParentVUE mobile app displays the grading periods at the top of the screen. Scroll this list to the right to view and select a MABS grading period.