• Technology Support Information: Chromebook and Laptop Assistance

    Replacement Items for Chromebooks or Staff Laptops:

    NOTE: This is only for lost chargers, pens, or hubs. Broken adapters will still be replaced through the normal process via the Technical Support Center, as directed above.

     

    Tech Office Information: 

    Please stop by the Tech Office during the following times:

    8:30 - 11:30- open for students

    2:00 - 3:00 - open for students

     

    Seneca Specific FAQ

    Can I place stickers on my Chromebook?

    • Students may apply school-appropriate stickers to Chromebooks as long as the inventory label, student name label, and serial number remain fully visible. It might be better to buy a cheap case for the Chromebook to put stickers on. If the stickers cause damage to the Chromebook, then it might be a cost for the family. Stickers should not be placed on the mouse/trackpad, the screen, or the keyboard. Please note that some repairs may result in the loss of stickers. 

    What are some ways to keep my Chromebook safe from breakage?

    • Be aware of where your device is at all times - if it's in your backpack handle the backpack with care.
    • Ensure that the Chromebook is used on flat, level surfaces, and do not balance it on other objects.
    • Always keep your Chromebook off the floor.

    Can I use a mouse instead of the Touchpad?

    • Your Chromebook will work with both a cordless or corded mouse. You may purchase these on your own.  

    May I buy a case for my Chromebook? 

    • Students are welcome to purchase protective covers for their Chromebooks. We do not have a recommended case or cover, and suggest that families choose one that suits the needs of your student. 

    What happens if I leave Seneca?

    • You will need to turn in your Chromebook AND charging cord, just as you would return any textbooks you have been issued.  Lost cords will need to be replaced at a cost of $20.00. 
Last Modified on August 17, 2022